Commonly Asked Questions…..
We book cruises May through September: Charters cast off daily at 12:00pm, 3:00pm and 6:00pm
For more information please browse our Q & A section below. Please note if an question seems unanswered, please feel free to e-mail us at email@example.com or drop us a line HERE!
Q: AHHHH…My coupon code isn’t working!!! What do I do now?
A: Don’t worry, email us at firstname.lastname@example.org – we will be able to help you and get you all squared away!
Q: What if the weather is inclement?
A: We are constantly monitoring the weather with marine grade technology, which does different from the weather channel. If the weather is not cooperating we will be in touch within hours and if needed postpone or reschedule your cruise.
Q: Where do I go to get on the boat?
A: Our charters leave from both the NTFA Boat Harbor at 1111 Fuhrmann Boulevard, Buffalo, NY 14203. More specific directions will be provided in your confirmation e-mail after booking.
Q: We had a wonderful time! What would be a proper tip to give our Captain?
A: Great, we love to make our customers happy! If you feel you had great service please tip like you would any professional providing excellent service – 15-20% of the retail value of the service you have purchased.
Q: What should I wear for the cruise?
A: Please wear sneakers, boat shoes or any non-marking shoe. Sandals, heels and flip flop are dangerous as the decks can be slippery. We recommend you dress for the season and bring a windbreaker or hoodie as it is cooler on the water. Sunglasses are also a great idea.
Q: Will I get seasick?
A: If you are prone to seasickness, take an over the counter medication hours before you get on the boat, if you wait till you’re on the boat it will be too late. If you begin to feel ill, let your captain know and he will move you to the leeward side of the boat, just in case. To help with symptoms stay above deck, keep your eyes on the horizon, and concentrate on breathing in fresh air, driving the boat helps as well.
Q: Can I bring a camera or my phone to take pictures?
A: Yes, the views from Lake Erie are some of the best of Buffalo. So feel free to bring a camera or your phone. We do recommend that you bring a zip-lock bag or other protective cover just in case. Seven Seas can not be held responsible for any lost or damaged items.
Q: Will I get to do any sailing?
A: Sure you can! Our captains love to teach! Just let them know you’re interested.
Q: Do I have to help sail the boat?
A: Nope! It’s your sail, if you just want to sit back and enjoy the cruise, feel free too!
Q: Is there a bathroom on board the boat?
A: Not all of our boats are outfitted with a head (bathroom), so please visit the facilities before we cast off. Restrooms are located at the Marina office. In case of an emergency after you’re underway, there are usually simple provision below deck if needed.
Q: Can I bring food and drinks?
A: YES! Please feel free to bring a small picnic along with you, we only ask that you pack in plastic. Small coolers are allowed as well.
Q: Can we bring alcohol?
A: Wine and beer is permitted, however please be mindful and limit your consumption. We want everyone to have a good time. Captain’s will not partake for everyone’s safety, but thanks for asking!
Q: How many lessons will it take to graduate?
A: This completely depends on the student. All students must complete a classroom session, a dock side session and at least one on water sailing lesson. The number of lessons after that depends on the student. We have many different packages to help any level sailor become proficient.
Q: Who are the teachers?
A: All of our lessons are taught by US Coast Guard Certified Captains.
Q: How many people will I be on a boat with?
A: We take pride in teaching in small groups so that our students obtain one on one direction. There are on average 5 students and one teacher per boat. This allows students to rotate and learn all the jobs necessary to be a skipper.
Q: Do I have to study?
A: YES! You will be provided reading materials and a practice line to take home when you sign up for lessons. For the safety of all students you will need to basic understanding of the parts of the boat, basic knots, rules of the road and points of sail. Learning the terminology is like learning a new language and it very important to know before you start on water lessons.
Q: What if I need more instruction?
A: You are welcome to purchase additional lessons package if further instruction is needed.
Q: Can we bring food and/or drinks on the lessons?
A: We do not allow meals or alcohol on lessons. You may bring a non breakable water bottle with non alcohol beverages, water, sport drinks, etc. If you need to bring a snack for medical reasons, please make it small such as a piece of fruit or granola bar. You will probably not have much time to eat as you will be interacting and sailing! However, please do feel free to hangout at the clubhouse after lessons to partake in libations and socialize.